Privacy policy

Last updated: August 20, 2026

NOMINOOK runs this store and website, along with all the related content, features, tools, products, and services that go into giving you a curated shopping experience (referred to here as the "Services"). We build and operate these Services on Shopify's platform. This Privacy Policy explains how we collect, use, and share your personal information when you visit our site, use our Services, make a purchase, or reach out to us in any way. If anything in our Terms of Service conflicts with this Privacy Policy, this Privacy Policy takes priority when it comes to how we handle your personal information.

Please take a moment to read through this policy. By using or accessing the Services, you're confirming that you understand how we collect, use, and disclose your information as described below.

Personal Information We Collect or Process

"Personal information" refers to information that identifies you, or that could reasonably be linked back to you. It doesn't include information collected anonymously or that's been de-identified so it can no longer be tied to you. Depending on how you use the Services, where you're located, and what applicable law requires, we may collect or process these categories of personal information (including any inferences we draw from it):

  • Contact details: your name, billing and shipping addresses, phone number, and email address.
  • Financial information: credit or debit card numbers, financial account details, transaction records, payment method, and payment confirmations.
  • Account information: your username, password, security questions, and any preferences or settings you've saved.
  • Transaction information: items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, along with your order history.
  • Communications: anything you share with us directly, such as messages sent to customer support.
  • Device information: details about the device, browser, or network you're using, your IP address, and other identifiers tied to your device.
  • Usage information: how you interact with and move through the Services.

Where This Information Comes From

We gather personal information in a few different ways:

  • Directly from you, when you set up an account, browse or use the Services, contact us, or share information with us in some other way.
  • Automatically, through your device as you use our Services or visit our site, including through cookies and similar tracking technologies.
  • From our service providers, who may collect or process personal information on our behalf while helping us run the technology behind the Services.
  • From partners or other third parties we work with.

How We Use Your Personal Information

What we do with your personal information depends on how you interact with us. Broadly, we use it to:

Deliver, personalize, and improve the Services. This covers fulfilling our contract with you: processing payments, completing orders, remembering what you like, sending account-related notifications, handling returns and exchanges, managing your account, arranging shipping, letting you post reviews, and recommending products based on what you've bought before. We also use this information to refine and improve the Services over time.

Market and advertise to you. We may send promotional emails, texts, or mail, and show you ads for products or services, both on our Services and elsewhere, based on things like items you've purchased or added to your cart.

Keep things secure and prevent fraud. This includes verifying your identity, providing a safe checkout experience, spotting and investigating suspicious or unlawful activity, protecting public safety, and securing our Services generally. If you create an account, it's on you to keep your login details private. We strongly recommend not sharing your username or password with anyone.

Communicate with you. We use your information to provide customer support, respond to your questions, and maintain our relationship with you.

Meet legal obligations. This includes complying with the law, responding to valid legal requests (such as those from law enforcement or government agencies), participating in litigation or civil discovery, and enforcing or investigating breaches of our terms or policies.

How We Share Personal Information

There are certain situations where we may share your personal information with third parties, always subject to this Privacy Policy:

  • With Shopify and other vendors who perform services for us, such as IT support, payment processing, data analytics, customer service, cloud hosting, and order fulfillment or shipping.
  • With business and marketing partners who help us advertise to you. For instance, we use Shopify's tools to support personalized ads across other merchants and websites based on your activity. These partners handle your information according to their own privacy policies. Depending on where you live, you may have the right to opt out of this kind of targeted advertising.
  • When you ask us to or give consent, for example, to ship you an order or when you use social media widgets or login integrations on our site.
  • With our affiliates, or other companies within our corporate group.
  • In connection with a business event, such as a merger or bankruptcy, or when required to comply with legal obligations, respond to subpoenas or search warrants, enforce our terms and policies, or protect the Services, our rights, or the rights of our users.

Our Relationship with Shopify

Our Services run on Shopify's platform, and Shopify collects and processes personal information about how you use the Services in order to help us provide and improve them. Any information you submit through the Services is shared with Shopify, and potentially with third parties located outside your home country, so that the Services can function and improve.

We also use certain Shopify features that draw on data collected across our store, other merchants, and Shopify's broader platform to help protect, grow, and improve our business. To offer these features, Shopify may use information gathered from your activity with our store as well as with other merchants.

In these instances, Shopify is the party responsible for handling your personal information, including responding to any requests you make to exercise your privacy rights for that specific processing.

You can learn more about how Shopify handles your data, and what rights you may have, by visiting the Shopify Consumer Privacy Policy. Depending on where you're located, you may also be able to exercise certain rights through the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may link out to other websites or platforms that we don't operate or control. If you click through to one of these sites, we'd recommend reviewing its own privacy and security practices, since ours no longer apply once you leave.

We can't guarantee the privacy, security, accuracy, or reliability of information on third-party sites. Anything you post on public or semi-public spaces, including third-party social platforms, may be visible to other users and used in ways beyond our control.

Linking to a third-party site doesn't mean we endorse its content, its owners, or its operators, unless we say so directly on our Services.

Children's Data

Our Services aren't intended for children, and we don't knowingly collect personal information from anyone under the age of majority in their jurisdiction.

If you're a parent or guardian and believe your child has shared personal information with us, you can contact us using the details below to request that it be deleted.

As of the effective date of this policy, we have no actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) the personal information of anyone under 16.

Keeping Your Information Secure

No system is completely secure, and we can't promise perfect protection for your data. Information sent to us may not be fully secure while it's in transit, so we'd suggest avoiding unsecured channels when sharing anything sensitive or confidential with us.

How long we hold onto your personal information depends on a few things: whether we need it to maintain your account, provide the Services, meet legal obligations, resolve disputes, or enforce our agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights aren't unlimited, they may only apply in certain situations, and in some cases we may be permitted by law to decline a request.

  • Right to Access / Know: request details about the personal information we hold on you.
  • Right to Delete: ask us to delete the personal information we have.
  • Right to Correct: ask us to fix inaccurate personal information.
  • Right to Portability: request a copy of your personal information, and in some cases have it transferred to a third party, subject to certain exceptions.
  • Managing communication preferences: you can opt out of promotional emails anytime using the unsubscribe link included in them. Even after opting out, we may still send non-promotional messages, such as order or account updates.

You can exercise these rights wherever indicated on the Services, or by reaching out to us using the contact details below. To learn more about your rights regarding data Shopify processes on our behalf, visit the Shopify Privacy Portal.

We won't discriminate against you for exercising any of these rights. We may need to verify your identity before acting on a request, as permitted or required by law.

If allowed under applicable law, you can designate an authorized agent to submit requests on your behalf. Before we act on such a request, we'll ask the agent for proof of your authorization, and we may still need to verify your identity directly.

We'll respond to your request within the timeframe required by applicable law.

Complaints

If you have concerns about how we handle your personal information, please reach out using the contact details below. Depending on where you live, you may also have the right to appeal our decision or file a complaint with your local data protection authority.

International Transfers

We may store, transfer, and process your personal information outside the country where you live.

When we transfer personal information out of the European Economic Area or the United Kingdom, we rely on recognized safeguards, such as the European Commission's Standard Contractual Clauses or equivalent mechanisms issued by the relevant UK authority, unless the destination country already has an adequate level of protection recognized under law.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices, or for operational, legal, or regulatory reasons. Any updates will be posted here, with the "Last updated" date revised accordingly, and we'll provide notice as required by applicable law.

Contact Us

If you have questions about our privacy practices or this policy, or you'd like to exercise any of your rights, reach out to us:

Email: hello@nomnook.com
Phone: +61 7 3103 2034
Address: 3/16 Landy Street, Northgate Queensland 4013 , Australia